Customizable dispatcher speech and protocols training program!

TactiCall training software for dispatchers and call-takers is a 100% self-guided, customizable, TRAINING program that focuses on two very important job domains that are critical to maintaining public safety — speech and protocols: 

Speech

• Maintaining Voice Clarity
• Using Proper Volume
• Speaking at a Proper Pace
• Selection of Appropriate Words

Protocols

• Following Your Agency’s Step-Wise Processes
• Responding to Verbal Cues
• Consistency in Application Instructions

Feature Highlights

• Self-Administering – Requires no supervisor oversight
• Self-Scoring – Built-in voice recognition software listens for scored key words
• Customizable – Create any number of realistic training call scenarios
• Life-Like – Dispatchers hear callers and must respond appropriately

Additional TactiCall Dispatcher Training Resources

• TactiCall Frequently Asked Questions (FAQs)
• For a TactiCall demo or price quote, contact Sean Conant at (800) 999-0438 ext. 115 or complete the online contact form.